Privacy Policy for astralwindows.com
Last Updated: June 11, 2025
1. Who We Are
Astral Window Treatments LLC
92 SW 3rd St CU6, Miami, FL 33130, USA
Phone: +1 (786) 299‑4927
Email: info@astralwindows.com (preferred for privacy inquiries)
2. Scope of This Policy
This policy applies solely to data collected via astralwindows.com. It does not apply to offline interactions or third-party websites linked from our site.
3. Information We Collect
- Contact Information (Name, email, phone): to respond to inquiries.
- Message Content (your submission): to understand your request.
- Technical Data (IP address, browser type, date/time): for site security and analytics.
We do not use advertising cookies or track users across other websites.
4. How We Use Your Information
- To provide quotes or answers you requested
- To improve website reliability and prevent fraud
- To maintain records as required by law
We do not sell or rent your personal data. We may share it only with service providers (e.g., email systems) under confidentiality agreements.
5. Your Rights & Legal Bases
5.1 U.S. & FTC
We follow FTC guidance by collecting only necessary data and securing it responsibly.
5.2 Florida Residents
Under Florida’s Digital Bill of Rights (effective July 1, 2024), you may request access, correction, or deletion of your data. We do not sell or profile data.
5.3 California Residents
Under CCPA/CPRA and CalOPPA, you may access, correct, or delete your personal data. We do not sell personal data.
5.4 EEA/UK Visitors (GDPR)
For EU/UK visitors, our legal basis is consent (form submission) or legitimate interest (response). You have rights including access, erasure, correction, restriction, and portability.
6. Data Retention
We keep inquiry data for up to 12 months unless you request earlier deletion or law requires longer retention.
7. Security
We protect your data with TLS encryption, secure servers, restricted access, and regular backups. While no system is completely secure, we follow best practices recommended by FTC and CISA.
8. Children’s Privacy
Our site is for users aged 13 and over. We do not knowingly collect data from children under 13. Any such data will be deleted promptly in compliance with COPPA.
9. International Visitors
By using the site, you consent to the processing and storage of your data in the United States, where data protection laws may differ from those in your home country.
10. Policy Updates
We may update this policy at any time. Significant changes will be noted here for at least 30 days, and the “Last Updated” date will reflect the most recent revision.
11. Contact Us
To exercise your rights or for any inquiries, contact:
Privacy Officer
Astral Window Treatments LLC
92 SW 3rd St CU6, Miami, FL 33130, USA
Email: info@astralwindows.com
Phone: +1 (786) 299‑4927
We will respond within 45 days (30 days for California requests; up to 60 days for Florida appeals).
